FAQ

i7mm FAQ — Find the answers you need right here

Deposit methods, how to claim bonuses, VIP cashback, how to play Shan Koe Mee, and how to contact support are all answered clearly here so players can understand easily.

It's normal to have questions when you first start playing at i7mm. This FAQ page covers 5 topics in detail: VIP tier benefits, welcome bonus wagering conditions, how to deposit with KBZPay / Wave Money / AYA Pay, how to play Myanmar local games, and common difficulties when contacting support. For any questions not answered here, you can reach support via 24/7 Myanmar-language Live Chat.

Group 1

VIP Membership

i7mm has 4 VIP levels — Bronze, Silver, Gold, and Platinum. The higher your level, the higher your weekly cashback rate. Levels are based on your play volume and loyalty. Once you reach Platinum, you also get priority support. Players can move up through the levels just by playing, which makes i7mm more rewarding the more you play.

Weekly cashback is an offer where you get back a portion of the total amount you wagered in the previous week. You can receive up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. Cashback is added to your account automatically each week as a bonus, giving you more to play with.

The more consistently you play, the higher your VIP level can go. There is no separate application needed — just play regularly and you can move up from Bronze to Silver, Gold, and Platinum one step at a time. If you want to know the exact requirements, contact support and they will explain the details.

At Platinum level, you get up to 0.8% weekly cashback, plus priority support for any game-related matters. On top of that, Platinum players will receive VIP-only offers that are rolled out from time to time. You can reach Platinum at any time just by playing regularly — no extra application required.
Group 2

Membership Offers

Yes. The 200% welcome bonus is available once per account, on your first deposit only. You can receive up to 300,000 Ks in bonus funds — the more you deposit on that first transaction, the more bonus you get. Once the wagering requirement is met, the winnings from the bonus can be withdrawn.

Once you open an i7mm account and make your first deposit, the 200% bonus is added automatically. For example — deposit 20,000 Ks and you receive a 40,000 Ks bonus, giving you a balance of 60,000 Ks. Deposit 320,000 Ks and you receive a 300,000 Ks bonus, giving you a balance of 620,000 Ks. No request needed — the bonus is credited as soon as you deposit.

The wagering requirement is calculated as bonus amount × 10. Example 1 — deposit 20,000 Ks and receive a 40,000 Ks bonus: wagering required is 40,000 × 10 = 400,000 Ks. Example 2 — deposit 320,000 Ks and receive a 300,000 Ks bonus: wagering required is 300,000 × 10 = 3,000,000 Ks. You can only withdraw bonus winnings once the wagering requirement is fully met.

Valid bets from slots, fish shooting games, Shan Koe Mee, live casino games, 2D/3D lottery, and crash games all count toward the wagering requirement. If you want to know whether football bets count, contact support to ask. It is also worth checking which games are restricted before you start playing.

With the i7mm Referral Program, when a friend you referred opens an account and makes their first deposit, you receive 8% of their first deposit as a bonus, up to a maximum of 20,000 Ks per person. On top of that, you also earn 0.3% of your referred friend's valid bets as a weekly commission. There is no limit on how many friends you can refer.
Group 3

How to Deposit — KBZPay, Wave Money, AYA Pay

Log in to your i7mm account and tap Deposit. Select KBZPay, enter the amount, then transfer the money to the i7mm KBZPay number shown on screen. Upload the transaction code or a screenshot as confirmation. Once verified, the funds will be credited to your account. The minimum deposit is 5,000 Ks and it normally arrives within a few minutes.

For all payment methods at i7mm — KBZPay, Wave Money, and AYA Pay — the minimum deposit is 5,000 Ks. For withdrawals, the minimum is 10,000 Ks. Withdrawals can take 5 to 30 minutes and are usually processed quickly. For the maximum limit, contact support.

Yes. Wave Money is one of the payment methods supported by i7mm. Go to the deposit menu, select Wave Money, follow the instructions, then enter the transfer confirmation into the platform. You can also deposit with AYA Pay the same way. The minimum deposit starts from 5,000 Ks.

If your deposit hasn't arrived in your account after 30 minutes, contact support via Live Chat or email ([email protected]). Have your transaction code, transfer screenshot, and the time of deposit (MMT) ready. Support will check and resolve it for you.
Group 4

Myanmar Traditional Games

Yes. You can play i7mm's Shan Koe Mee and local games directly from your smartphone browser. No app download needed — just open i7mm.wine, log in, and start playing right away. It works well on both iOS and Android and adjusts automatically to your screen size.

Shan Koe Mee is a traditional Myanmar card game where wins and losses are decided by the total value and points of the cards. Each player is dealt 3 cards, and 9 points is the highest score. At i7mm you can play it online solo or with a Live Dealer, and it is one of Myanmar's top traditional games.

You can check 2D results in the 2D section of the i7mm platform whenever results are announced. Rely only on the platform's announcements for accurate results. There is no method that can guarantee which numbers will appear — play fairly, try your luck, and only bet what you can afford.

You can check 3D results directly in the 3D section of the i7mm platform. Result times are set and announced by the platform and can be viewed in Myanmar Standard Time (MMT, UTC+6:30). Software or systems that claim to predict which numbers will appear are not reliable — protect your money and bet responsibly.
Group 5

Contact Us — Support & Service

i7mm support is available 24/7 — 24 hours a day, 7 days a week. You can reach out at any time in Myanmar Standard Time (MMT, UTC+6:30), and receive service in Myanmar language without any language barrier. Even on the very first night you play, support will be there to help.

i7mm support provides service in Myanmar language. Players can discuss, solve problems, and get in touch directly in Myanmar without needing a translator. Players who do not speak English can contact support without any issue at all.

Before contacting support, having these ready will help resolve your issue faster: your account username or the email address used to register, the date and time the issue occurred (in MMT), your transaction code or a bank-related screenshot if it involves a deposit, and a detailed description of the problem.

There are two ways to contact i7mm's support — 24/7 Myanmar-language Live Chat and email ([email protected]). Live Chat gives the fastest resolution, so use it first for urgent matters, deposit or withdrawal issues, and account problems. For matters that require more detail in writing, you can contact via email.

We are ready to help

If you can't find an answer to your question in the FAQ above, you can contact the i7mm support team 24/7 in Myanmar language via Live Chat, or reach us by email — [email protected]

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